FAQ

Answer questions from customers

Please tell me the payment method.

Payment methods include credit card payment / cash on delivery / convenience store deferred payment (Paidy deferred payment).

支払い方法を教えてください。

お支払い方法は、クレジットカード決済/代金引換/コンビニ後払い(Paidy 後払い)がございます。

How soon will it arrive after ordering?

If you do not specify a delivery date, it will usually be delivered in about 5 days. (Excluding some areas such as remote islands)
On Saturdays, Sundays, national holidays, the year-end and New Year holidays, Golden Week, and summer holidays, delivery will take longer than usual.

Can I return the product after receiving it?

As this is a perishable product, please refrain from returning or exchanging it unless the product is defective. However, we will bear the cost of exchanging defective/wrong products.

I don't like spicy food, but...

We also have sweet kimchi for those who don't like spicy food, so please try it.

Please tell me how to store kimchi.

After receiving the product, be sure to store it in the refrigerator. To prevent quality deterioration, do not store at room temperature or in the freezer.

inquiry

Online store contact

Phone: 06-6972-2188
Email: cheobasannoegy@water.ocn.ne.jp
Hours: 10:00-20:00 Closed: Every Wednesday

store information

Aunt Choi's Kimchi is a popular kimchi restaurant in Tsuruhashi, Osaka, the most competitive area for Korean cuisine in Japan.

> Store information

Thank you for your inquiry

We will usually reply within 2 business days. If there is no reply, it is possible that the inquiry was not received normally.

We apologize for the inconvenience, but please contact us again or contact us by phone during business hours.